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You cannot print an e-Cheque and deposit it as a paper cheque because e-Cheque is a digitally-signed-document which cannot be verified in a hard copy. How can I search or print out my Future Dated or Recurring Bill Payments? Learn more about our replacement policies. Click on 'payments' Click on 'manage payees' Select the payee you would like to delete. Set up a standing instruction A message 'FAIL PIN' will be shown on the device, reflecting that your confirmation PIN did not match the first PIN entered. Click the Print button at the bottom of the page to print. All Move Money functions can be accessed within the Useful links bar on the My accounts page, or by clicking the My HSBC tab at the top left of the screen and selecting from the Move Money menu. Your step-by-step guide: Log in to the mobile app. You will be prompted a page which asks you to activate your Security Device. Facebook This link will open in a new window, Twitter This link will open in a new window, Youtube This link will open in a new window, Research backgrounds of brokers and firms for free by visiting FINRA's BrokerCheck website, Information for real estate professionals, Careers, media, investor and corporate information, Account number with payee (if you do not have account number with payee, the account number field can be used as a memo line). To add back your payee on the mobile app: head to the ' Move Money' tab, If you only have an HSBC MPF and/or ORSO Defined Contribution Scheme account, you can only use the MPF/ORSO related features in Online Banking. Click New Payee. Select Delete by clicking on the 3 dots next to the payee. All e-Cheques must be issued as non-negotiable and must be sent to the account payee only. If you've forgotten your password, you can reset it by selecting 'Forgotten your password?' Instead, youll be able to view your eStatements in the HSBC HK App or Online Banking. You can also set up an immediate transfer, a future dated payment or a recurring payment. To Add a Payee in the Mobile App: Tap Move Money in the Navigation Bar. Please click. HSBC Private Bank - Frequently Asked Questions Payees details cannot be amended, only the transfer limit for each payee can be changed. This enables you to make payments to selected service providers in Hong Kong. You can enrol viaOnline Banking. We will send a push notification, email and/or a SMS text message when new files are ready. You will have to delete and create a new payee. You can also use the following special characters: the at sign (@), underscore (_), apostrophe ('), period (. Otherwise, please call us to request for a replacement with a PIN-protected Security Device. You MUST set up the PIN before using the Security Device. 5. https://www.hkma.gov.hk/media/eng/doc/key-functions/financial-infrastructure/infrastructure/retail-payment-initiatives/e-Cheque_ebrochure_eng.pdf, Learn more about our replacement policies. To delete a payee, you can find them under 'Pay & transfer' from the top menu > 'Manage payees / payments' > ' View / delete your payees' and click '' icon next to the payee and 'Delete'. Bank-Cert is free of charge for HSBC customers. "HSBC" will be displayed afterwards. You can apply online by going to 'Banking' from the top menu > 'eStatements & eAdvices' > 'Statement and advice preferences'. Self-service is offered as an additional service. If its after the transaction has gone through, contact the retailer directly to resolve it. To obtain approval from the relevant Mainland authorities, we recommend the issuer to provide the payee bank account number and payment purpose on the e-Cheque. Start by typing the payee's name in the search box. First, you need to search for a check using the Transactions History search function.