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Exception occurred while creating a REST user for the file server. If needed, change DNS server. Logging in as Admin and then running su - nutanix prompts for the password which we dont have. Run NCC Health Check: ldap_config_check. Prep for Success: 50% Off NCA & NCP-MCI Exam Prep. Sorry, our virus scanner detected that this file isn't safe to download. My Issue:Yesterday I could log into the cluster fine,Today, no Cluster access, as far as I knew nothing changed. To add an authentication directory click on Directory List and then click the New Directory button. I am able to SSH into Nutanix and it gives a disclaimer against making unsupported alterations. This is a Live Troubleshooting Scenario. Do you mean Prism element (i.e. Does it work in other browsers or incognito? Enter your username or e-mail address. Users with the "User must change password at next logon" attribute enabled will not be able to authenticate to Prism Central. Increase the size of the Prism Central restart is required, also make sure you are increasing the compute size when Prism Central VM is in powered off state. And, of course, Prism Central Guide on NGT. The next step is to login to Next server. Deploy a Prism Central VM - Virtual Ramblings Sorry, we're still checking this file's contents to make sure it's safe to download. Please check API logs. Sorry, our virus scanner detected that this file isn't safe to download. it says " could not reach NEXT server. Enter your username or e-mail address. But this time it did not work. Failed to save File Server. Here is the Nutanix Portal Document for the complete procedure: https://portal.nutanix.com/page/documents/details?targetId=Nutanix-Security-Guide-v511:mul-security-authentication-pc-t.html#ntask_cgq_5ch_zt. Errors are updated in ergon tasks as well. Please check whether the DNS configured on File Analytics can resolve the AD/LDAP hostname & try again. Logging in as Admin and then running "su - nutanix" prompts for the password which we don't have. Whether on PE or PC (up to the current latest major releaseAOS5.16), the role options for local users are: The UI shows checkbox options for cluster admin and user admin. Please try again in a few minutes. I noticed were getting dns_server_check failures.