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For example, if you have a two-year agreement, and you suspend your service for 9 months, the 9 months does not count toward the two-year period. May require scrolling down. Cookie Notice I was getting the same processing message for over a week on that one. Your service can be suspended between 30 days to 9 months. when the site is full of bugs? Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 4/28/23 and 5/17/23. To hold your mobile number, we make your mobile number inactive by suspending service to it for a maximum of up to 3 years and 90 days. Order on hold, take action : r/verizon - Reddit I have never had to worry about a wait getting somebody to pick up the line. Checking in on Verizon S22 Ultra Pre-order Status' - Reddit Find out about Curbside, Doorside, Locker and In-Store Pickup options at Verizon stores. He kept saying I wouldn't be able to track it until 24 hours. Will it take longer to get to me now? Each suspension type offers a different maximum suspension period and a different billing arrangement. Yes, monthly billing will continue for certain charges and taxes. To start a new order, wait until the pending order is finished or you can remove (cancel) the pending order. You can suspend service; however, you will lose the dial tone and connection to your alarm company while your account is suspended. This process took much longer because they have to "reinstate the promotion" in order for me to receive the discount that I should have gotten in the first place. She called back a few hours later and we stayed on the phone another 3 hours to complete a new order. Have a phone you love? Review the order info then tap View details to view delivery info. EDIT #2: Ordered Oct. 9, dealt with fraud alert/credit check Oct. 10, shipped (label created) Oct. 10. Called, held for 50 min, spoke to an agent. Or, if you dont need us to hold your mobile number for you, you can disconnect your service immediately without paying an early termination fee. Order on Hold for Payment - Verizon Community Yes, there is a one-time charge for this service. There is a one-time charge to initiate a vacation suspend. Device protection billing and coverage (if applicable) will also be suspended until the mobile number is reconnected. If your mobile number is under a two-year contract for service, your upgrade eligibility and contract end dates will automatically be extended for the suspension duration. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Please sign in again to continue. My concern wasn't tracking the package, but rather what I need to do on my end for my order/payment to be processed. Have a phone you love? ScootinFruity 9 yr. ago. Called Verizon, was told I can just cancel and re-order. Can someone please help me figure out why this order is taking so long? A community to discuss and ask questions about anything and everything Verizon, be it Wireless, FiOS, DSL, Landline, etc. I have already paid over $700.00 in down payment for my phone but have received no receipt from Verizon that they have received it.