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So dont roll the dice and contact the bank to cancel your card. "It's been over two weeks of just nothing; not able to sleep well.". "This is almost engineered for crime.". So everything is fine! 1:09 A social media storm kicked up late Saturday and Sunday as Chase banking customers panicked when it seemed as if money suddenly vanished from their bank accounts. Generally, a bank considers an account abandoned if the account holder fails to initiate any activity over a three- to five-year period, or if the account holder hasnt contacted the bank during that time. A bank generally can close your account at any time and for any reasonand sometimes without notifying you in advance. If there is enough money, your bank will . Twitter users were panicking on Friday afternoon when customers using Chase Bank found that deposits made into accounts were inexplicably disappearing. Follow these steps in order: Go to Edit > Preferences > Downloaded Transactions. But experts say Zelle is a particularly appealing target because, unlike other peer-to-peer payment apps like Venmo, it's embedded within banking apps and automatically connected to user accounts. Return to home page from "account disappeared". All they said back is that the money was "transferred to the original account" and didn't explain why my account was closed. Chase: oh sure no problem but it take 5 business days to go activate if you do it over the phone. Chase isnt responsible for (and doesn't provide) any products, services or content at this third-party site or app, except for products and services that explicitly carry the Chase name. Ive read Chase will close Savings Accounts after 60 days of inactivity, which is valid, but I honestly did not know that and Im sort of worried that it closed with my $100 in it. Please adjust the settings in your browser to make sure JavaScript is turned on. To find a Chase ATM or branch near you, tell us a ZIP code or an address. Contact your bank immediately if you suspect fraud. 2023 Forbes Media LLC. I'm Missing Some Transactions or New Transactions Did Not - Quicken First published on June 23, 2016 / 6:13 PM. Seeour Chase Total Checkingoffer for new customers. When a bank closes an account, it sends a notice in the mail detailing the reason for closure and what actions you must take to have the account reopened. Discover products and financial education tailored to help parents and students at the Student Center. A spokesman for Chase Bank would not say if this was an isolated incident. Investing involves market risk, including possible loss of principal, and there is no guarantee that investment objectives will be achieved. "But right now, in particular, pay attention to those notes because if someone attaches a phone number to your bank account, that could very well be the first step to one of these Zelle frauds.". Choose the checking account that works best for you. Things moved quickly after CBS 2 got involved. This is what I was told verbatim. "I have never used Zelle," said Troy Hopkins, of Vancouver, Washington, who says he lost $6,400 to scammers who used Zelle to hack his account. 2023 CBS Broadcasting Inc. All Rights Reserved. Online Savings Account FAQ | Discover So I immediately called Chase to find out why the transfer failed. The digital payment service embedded in banking apps has made it easier for thieves to access funds in personal checking and savings accounts, experts say. JPMorgan Chase Bank, N.A. Me: Why did this transfer fail? We don't support this browser version anymore. Checking is . This is part of a sophisticated trend of scammers who have been able to break into consumers' accounts by creating accounts in their name and stealing money. WRONG!!!!! If your money is still there, thats good news and if the balance is wrong or zero, you should be a bit more concerned at this point but its possible that all their systems are down including the web site and the automated phone system.