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Please note that all additional drivers must also show a valid driving licence at pick-up. Information about insurance will be stated in the cars terms and conditions that are made available to you on Wisecarss website while booking the vehicle. Easily Price-Shop Vacation Packages If you like bundling your. You can usually pick up your car an hour early, but you will have to acknowledge that it might not be ready before your arranged pick-up time. To claim a refund, you will need to provide: Damage claim investigation process takes up to 28 calendar days. Dear Mark,Thank you for reaching out to us. Re: Has anyone renter through Wisecars? This way, you could remove all your private data from the Internet by using these steps. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and . They said it says credit card and since the wife did not follow those instructions they consider it a no show and therefore NO REFUND.This is classic Rip-Off 101 and I hope the feds or BBB brings legal action to help vulnerable consumers or shut this company down. Powered by, We use cookies to give you the best experience. We continually control the activity on and usage of our website and any abnormal activity on our site deemed as suspicious will result in access being denied. Find out how we combat fake reviews. If you have chosen the protection package or deductible protection- in case of an accident you will be charged for damages but can request a reimbursement from Wisecars if you contact us within 48 hours from the accident. Eduardo was courteous, professional, and assistive. Wisecars protection package They charge you roughly 10% down an only if you cancel it 48 hours ahead of time do you get your money back. You will receive a full refund if you request the cancellation 48 hours before the pick-up time. When you return your car, the car rental company will check it, and charge you for any damages. Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com If no further information is required, your claim will be sent to our refunds department and the refund will be made within 28 calendar days. Wisecars discount code & promo code - 65% Off in April 2023 Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com